Creating an Account and Installing the App
- Password Complexity Requirements
- Issues signing-up or logging in on a device used by multiple account holders
- How do I register for Kura and get a Kura Account?
- How do I set up my Kura Account?
- What happens if I have not opened my ‘ Welcome to Kura’ email and linked within seven days?
- Where can I find instructions on how to use the app?
Making or Changing a Booking
- When can I book for the next academic year?
- How Do I Make a Booking?
- Why can’t I cancel the whole term or month via the app?
- Can I change the pick up and drop off location after I have made a booking via the app ?
- Do I need two separate accounts if I need to make bookings for more than one passenger on different routes?
- I have selected my stop for pick up in the morning and drop off at night but I cannot move on to the next screen.