There are 8 stages to the successful operations of a route on Kura.
Enter your email address and password and select Login. Do not use anyone else's password or share your own.
Select and review route
All routes available will be displayed with the route name and start time. Click on the route to which you have been assigned.
The route details will be displayed showing the stop information including the stop type and the time.
You can scroll up and down to see all of the stops. To view where the stops are, select View on a Map
This will bring up a map view with all stops locations shown by pink numbered icons. You can confirm which stop this is by clicking on the icon. You are able to zoom in and out by using 2 fingers to either see a stop in more details or see an overview of the route. You can also move around the map using 2 fingers.
Once you have reviewed the route, select confirm.
Select the vehicle you will be driving by tapping on the vehicle plate number. If it is not shown, select the + icon in the top right corner. You will then need to fill in the vehicle details and press confirm to save. This will then be saved for the next time you are starting a journey.
Check the trip details are correct. If you have made a mistake on any of the information, you will be able to correct this by selecting Reselect.
If all of the information is correct, select Start Journey.
You will be taken automatically to the Itinerary page to view the trip. You will still be able to view the map to view the stop locations. View this by tapping the pink map icon at the bottom right of the screen.
This will again bring up a map view which you can zoom in and out of as before. You will now also see your location on the map which will show as a purple dot location.
When you reach a stop, the screen will automatically move to the Passengers tab at the bottom of the screen.
The passenger's screen will show the passengers expected to board at that stop with pink + by their name and under due now. Passengers expected to board at later stops will show under scheduled with a blue + icon by their name. Passengers not expected on the route will appear further down with a black + icon next to their name.
Passengers can now be boarded 3 ways.
1. Passengers can tap their fobs to the back of your device and this will board them.
2. Manually selecting their name. This can be from the main passenger screen or searching their name. To board them, press the + next to their name.
3. Using the QR code reader. To do this, press the QR code icon in the top right. The QR code from a passenger's device will need to be displayed clearly in the view. If it is not a valid code, a message will show to advise this.
Once a QR code has been successfully scanned, the screen will change to a green tick to confirm this and you will be given the option to scan another code. If you are finished, clock the back arrow to go back to the passenger screen.
As passengers are boarded, the number of passengers on board will be highlighted on the passenger icon at the bottom of the screen.
You will need to continue the route until all passengers are boarded and then continue to the last stop.
In addition, some passenger wills now have extra information on their profile. If they do, there will be symbols displayed under their name.
For specific information and notes, press on the clipboard icon next to the + sign.
This will bring up a page for the passenger specifically displaying key information. The information displayed here can include medical information or safeguarding requirements.
At the last stop, the screen will automatically show the disembark tab. Passengers must be disembarked using their fobs or cards. Alternatively, you can manually do this by touching the - next to their name.
Once all passengers have been disembarked, select the 3 dot icon at the top right of the screen and select close journey.
You will then be prompted to select the option into why you wish to end the journey. Select Journey completed and press confirm to confirm that all passengers have been disembarked.
You will be taken back to the route selection screen. Select the icon menu at the top left of the screen. You can then select log out.