If the app seems frozen or is not showing updated journey details as usual please restart the app.
The following articles explain how this can be done depending on if you are using an android or ios device
ios: https://support.apple.com/en-gb/HT201330
Android: https://support.google.com/android/answer/9079646?hl=en-GB
If the usual activity does not resume after restarting the app you may need to clear your cache memory from your device. Please follow one of these links below depending on your device
ios: support.apple.com/en-gb/HT201265
Android: https://www.androidcentral.com/how-and-when-clear-app-cache-or-data-android